Emergency Services

If you have an urgent problem and need to be seen by a GP after 6:00 pm Monday to Friday and from midday on Saturday until 8:00 am on Monday morning.

  • Urgent GP appointments

    • If you have an urgent problem and need to be seen by a GP after 6:00 pm Monday to Friday and from midday on Saturday until 8:00 am on Monday morning you can telephone one of the normal practice numbers and you will automatically be transferred to the Out of Hours Service. You may be offered telephone advice by a doctor (for which there may be a charge), or be asked to attend for a consultation at either the 'Primary Care Centre' (located at the Princess Elizabeth Hospital) or the Accident and Emergency Department or be visited at home, whichever is felt to be the most appropriate (this is a chargeable service).
  • Emergency Department

    • The Emergency Department (ED) - also known as accident and emergency or casualty - offers 24 hours a day, 365 days a year emergency care for patients. In Guernsey it is located at the Princess Elizabeth Hospital and in Alderney ED the services are provided in the Mignot Memorial Hospital.
    • You can call an emergency ambulance by dialling either 999 or 112. In Guernsey the ambulance will bring you to the ED department at the Princess Elizabeth Hospital.
    • What happens in the ED?
      • The ED is managed by an ED consultant who works alongside specialist trained doctors, nurses, radiographers,  reception staff, healthcare assistants and porters.
      • You will be assessed on arrival and staff will make a decision on the most appropriate treatment.
      • Once you have been seen and treated by a member of staff you may need to be referred to a Medical Specialist Group consultant and admitted into hospital for further treatment or investigations. You may be well enough to go home and, in some cases, you may be able to go home but will need further treatment from a GP, or as an outpatient in the most appropriate clinic.
      • The current charges levied in the ED can be found here.
  • Guernsey Ambulance and Rescue Service

    • The Guernsey Ambulance and Rescue Service is a charitable company, which operates the Island's only Ambulance Service. It operates 24 hours a day, providing accident and emergency cover and paramedic response - as well as a non-emergency patient transport service. A specialist emergency ambulance responding to an emergency call will incur a charge for each response. A non-emergency transfer by ambulance booked in advance by a Health Care Professional will incur a smaller charge, with other charges being applied for specialist services (e.g. paramedic treatment). Members of the Ambulance Subscription Scheme are not charged, regardless of the number of emergency responses, diagnosis, treatment or transfers that they need.
  • Dental Treatment

    • The "Yellow Pages" list all the dentists in private practice in the Bailiwick.
    • If you need emergency dental treatment outside normal working hours, you should telephone the Princess Elizabeth Hospital (PEH) on (01481) 725241.