What is the Lifeline telephone service?

  • The Lifeline telephone system enables:

    • help to be summoned in an emergency 24 hours a day by simply pressing a button on a telephone or on a pendant which is worn by the user.
    • Pressing the button alerts the control station at the PEH who can try to gauge what the issue is and contact a named family member if help is required.
    • If no named supports can be contacted the emergency services can be summoned.
    • This is arranged via Sure Ltd. to whom a line payment is paid for the service.
    • The application for the service can be made via your health or social care professional or directly via Sure on (01481) 700700.
  • Eligibility Criteria

    • There are no age restrictions and the system is available to residents of Guernsey, Alderney and Sark.